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To get the myAT&T App for your device:
• Download the myAT&T App on your smartphone or tablet.
• Get the myAT&T App from the Microsoft Store.
• Text the word myATT to 556699 from any device and we’ll send you a link so you can download the app.
• Sign in to the app with the same ID and password you use to manage your account on att.com - your AT&T user ID and password.
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1. Sign in to the myAT&T App. Learn more about how you can access your bill with the myAT&T App.
2. Under MY WIRELESS BILLS, MY TV BILL or MY INTERNET BILL, select See current and past bills.
3. Choose the bill you want to view.
1. Sign in to the myAT&T App. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
1. Sign in to the myAT&T App. Learn more about how you can get usage balances in the myAT&T App.
2. Under MY WIRELESS USAGE, you'll find your current usage.
3. From here, you can view your current balance info for talk, text, and data use by device.
If you have linked accounts, select MY WIRELESS USAGE and See all my usage.
1. Sign in to the myAT&T App. Learn more about how you can upgrade to new phone or tablet in minutes.
2. Go to UPGRADE-READY DEVICES.
3. Select the device you want to upgrade.
4. Select your new device and review your options.
To change your Wireless plan:
1. Sign in to the myAT&T App.
2. Under MY WIRELESS PLAN choose Manage your plan name.
3. Select Change your plan name.
4. Review the details and select Change plan.
To change your DIRECTV or U-verse plan:
1. Sign in to the myAT&T App.
2. Under MY TV PACKAGE select your plan.
3. Select View or Change your U-verse or DIRECTV Package.
4. Select Digital TV and modify your plan.
To troubleshoot your Wireless device:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select Wireless, from the top menu options.
4. Choose your area of interest and follow the steps.
To troubleshoot your TV or Internet service:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select TV or Internet, from the top menu options.
4. Use our Fix it now diagnostic tool or choose from several other support options.
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If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.
You can now scan your fingerprint recognition to quickly access your account information. Learn how to enable this functionality in the myAT&T App. Face ID can also give you quick access to your account information for iPhone X only. Find out how to add this feature to the myAT&T App for iPhone X.
If you forgot your AT&T password for signing in, you can easily reset it on the myAT&T App. If you have forgotten your AT&T Email password, you can also sign in to change, reset, or update your email password in the myAT&T App.
Learn about the myAT&T App and get help signing in from AT&T Support. You can also learn how to:
• Check your OS with Device Support
• Troubleshoot the myAT&T App
• Find more myAT&T App help.
Get everything you need to manage your AT&T account from the myAT&T App, right at your fingertips.
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New customer that switched 7 lines from verizon and I am now looking at a $1,563 incorrect charge in a few days. In short....1. Brand new phone and brand new customer, phone was a lemon and didn’t work. Called att and although I was within the 30 day warranty a new phone was shipped to me as an “u
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Wireless
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1
I recently began experiencing this issue: I cannot log into webmail on any of my devices and have tried various browsers. I currently only have access to mail through the app on my phone. I have attempted to reset my password multiple times but receive the message that "It's not you it'
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8
Hello. I'm a new AT&T customer.I just started with AT&T Fiber Internet this past week. The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day.It's my understanding I should qualify for a $20
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Internet
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I sent in my old defective iPhone 13 on April 17, I got upgraded to a 14 in store , I got a shipping label from asurion via email, but no box.. went to a Dropbox, put the iPhone (in a package I purchased myself ) with the correct shipping label on it , and off it went.. 2 months later a 180 dollar
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Wireless
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Phone says invalid sim card network locked sim card inserted. Then says Network unlock code blocked . Enter Mck when restarting phone. How can I get mck code when samsung says that they can't provide me the code and my carrier will? 1
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