Support Vivint Com (2024)

In the vast digital landscape, where smart home solutions are becoming increasingly popular, Vivint stands out as a leading provider of cutting-edge technologies. Navigating the world of home automation can be both exciting and perplexing, and that's where support.vivint.com plays a pivotal role. In this article, we'll delve into the intricacies of support.vivint.com, exploring its features, benefits, and how it can enhance your overall Vivint experience.

Understanding support.vivint.com: Your Gateway to Seamless Assistance

What is support.vivint.com?

At its core, support.vivint.com is the online support hub for Vivint users. It serves as a comprehensive resource, offering a plethora of information, troubleshooting guides, and assistance for users to make the most out of their Vivint smart home systems.

Navigating the Platform: A User-Friendly Experience

One of the standout features of support.vivint.com is its user-friendly interface. Whether you're a tech-savvy individual or a newcomer to smart home technology, the platform is designed to cater to all levels of expertise. The intuitive layout ensures that finding relevant information is a breeze, minimizing the perplexity often associated with navigating support portals.

The Burstiness of Information: A Wealth of Resources

support.vivint.com doesn't just provide basic troubleshooting guides. It's a treasure trove of bursty information, ranging from in-depth articles on specific Vivint products to video tutorials that guide you through the setup process. This burstiness ensures that users can access information in various formats, catering to diverse learning preferences.

Maximizing Your Vivint Experience: Tips and Tricks

Optimizing Security Features

One of the primary reasons users turn to Vivint is for its state-of-the-art security features. The support.vivint.com platform offers detailed guides on optimizing security settings, ensuring your smart home is a fortress against potential threats.

Smart Integration: Making Devices Work in Harmony

Vivint's ecosystem involves multiple smart devices working together seamlessly. Navigating the intricacies of device integration can be daunting, but support.vivint.com provides step-by-step guides on making your smart devices work in harmony, creating a truly connected home.

Troubleshooting Made Easy

Encountering issues with your Vivint system? Instead of feeling frustrated, head to support.vivint.com for troubleshooting tips. The platform addresses common issues and provides solutions in a straightforward manner, eliminating the need for extensive technical know-how.

A Human Touch in the Digital Realm: The Conversational Style of support.vivint.com

Engaging the Reader: A Conversation, Not a Manual

Unlike dry technical manuals, support.vivint.com adopts a conversational style that engages the reader. It's as if you have a knowledgeable friend guiding you through the intricacies of your Vivint system. This approach transforms the support experience into a conversation rather than a one-way information dump.

Active Voice and Personal Pronouns: Building a Connection

The use of the active voice and personal pronouns on support.vivint.com adds a personal touch. Instead of feeling like you're interacting with a faceless entity, the content feels relatable, creating a sense of connection between the platform and the user.

Rhetorical Questions, Analogies, and Metaphors: Making Concepts Digestible

To avoid overwhelming users with technical jargon, support.vivint.com employs rhetorical questions, analogies, and metaphors to simplify complex concepts. This ensures that even users with limited technical knowledge can grasp the information effortlessly.

Conclusion: Empowering Users Through Knowledge

In conclusion, support.vivint.com is not just a support platform; it's a key player in empowering users to make the most of their Vivint smart home systems. The blend of user-friendly design, bursty information, and a conversational style makes it an invaluable resource in the realm of home automation.

Frequently Asked Questions (FAQs)

Q1: Is support.vivint.com only for advanced users? A1: Not at all! The platform caters to users of all levels, providing support and information in a way that suits your comfort and expertise.

Q2: Can I find troubleshooting guides for specific Vivint devices? A2: Absolutely. support.vivint.com offers detailed troubleshooting guides for each Vivint product, ensuring you can resolve issues quickly.

Q3: How frequently is the content on support.vivint.com updated? A3: The platform is regularly updated to provide the latest information, ensuring users have access to the most relevant content.

Q4: Are there video tutorials on support.vivint.com? A4: Yes, there are video tutorials covering various topics, making it easy for users to follow visual guides for setup and troubleshooting.

Q5: Can I get personalized assistance through support.vivint.com? A5: While the platform offers extensive self-help resources, users can also reach out to Vivint's customer support for personalized assistance.

In essence, support.vivint.com is not just a support platform; it's a companion on your smart home journey, ensuring you have the knowledge and resources to make the most of your Vivint experience.


1. Video Support Hub - Vivint

  • "For your convenience, you can access your account and your Vivint Smart Home system by going to account.vivint.com You can lo...

  • Packages

2. Battery Tutorial: Motion Detector (PIR2) (copy) - Video Support Hub

  • Duur: 0:45Geplaatst: 18 sep 2020

  • Motion Detector (PIR2) You will need two CR123A batteries for your motion detector. Before changing the battery, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the motion detector. To open the sensor, grip it with your thumbs on the front and your fingers wrapped around the back. Push upward with your thumbs to slide the detector off of its back plate. Use the black tab to remove the old batteries and replace with the new CR123A batteries. Slide the sensor back onto its back plate and make sure it snaps into place with no gaps. Remember to safely dispose of the old battery. For more information and tutorials, please visit support.vivint.com.

3. Vivint Customer Service | 801-377-9111

  • Vivint customer service is here for you when you need it. Order new service, troubleshoot problems, pay your bill and more. Call 801 377-9111.

4. Support for Vivint Customers

  • Call our team 24/7 on 800.216.5232 for help with any billing, technical or customer support enquiries. Visit our support portal by clicking here ...

  • Contact details for Vivint customers to get support for their account, system and products.

5. Battery Tutorial: Door Window Sensor (DW 11) (copy) - Video Support Hub

  • Duur: 0:43Geplaatst: 18 sep 2020

  • You will need one CR2032 battery and a coin such as a penny to change the battery in your sensor. Before changing the battery, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the sensor. Go to your door sensor and use the coin to twist the sensor open. Remove the old battery and replace it with the new CR2032 battery. Replace the sensor cover and make sure that it snaps shut with no gaps. Remember to safely dispose of the old battery. For more information and tutorials, please visit support.vivint.com.

6. Vivint Product Support - YouTube

  • 2 sep 2021 · As a Vivint Smart Home customer, get support help and product tips for your Vivint products. These Vivint support videos will help you make ...

  • As a Vivint Smart Home customer, get support help and product tips for your Vivint products. These Vivint support videos will help you make the most out of y...

7. Introduction: SkyControl Panel - Video Support Hub - Vivint

  • Duur: 2:52Geplaatst: 12 dec 2017

  • "To get started, let's walk through your SkyControl panel and its most common uses. Your SkyControl really is the hub of your home. You can use it to arm and disarm your home, see your camera's live feed, and even control devices like thermostats and door locks. Once installed, your Smart Home Pro will help you setup your first user and 4-digit PIN. This user is likely the main admin on the system. To create and manage additional users, follow these simple steps. From the home screen, you'll see a menu icon in the upper left corner. Tap this once and then tap settings. You will need to enter your 4-digit admin PIN Tap ‰Û÷Users & permissions‰Ûª and then ‰Û÷Add new‰Ûª to add a new user Follow the prompts to enter the new user's information If you would like this user to have remote access to your system, select the user, enter his or her email address and tap ‰Û÷Send invitation‰Ûª Once you have your users set up, the most basic feature you will use on your SkyControl panel is arming and disarming To arm the system, tap and hold the house on the home screen. You will have two options: ‰Û÷Leaving‰Ûª or ‰Û÷Staying‰Ûª If you are arming the system to leave the home, slide to ‰Û÷Leaving.‰Ûª The system will begin a countdown to give you time to exit the home without triggering an alarm. The default exit delay is 60 seconds. Once you leave, all sensors in the home will be armed. If you are arming the system and you plan on staying in the home, slide to ‰Û÷Staying.‰Ûª Your interior sensors, such as motion detectors, will remain unarmed so that you can move around your home freely. However, if any perimeter sensors such as doors or windows are opened, the alarm will be triggered. When you are ready to disarm the system, tap the house on the home screen and slide it down to ‰Û÷Disarm‰Ûª If you enter your home from the front door and your system was armed to ‰Û÷Leaving‰Ûª, the system will start a countdown to give you time to disarm. The default entry delay is also 60 seconds. You will be prompted to enter your 4-digit PIN to disarm the system One of the best features of having a Vivint Smart Home is that you don‰Ûªt have to be home to control your system. With the Vivint Sky app, you are always connected to your home and family through any mobile device. Our next video will walk you through some app basics. You can refer to support.vivint.com for more information about your SkyControl."

8. Battery Tutorial: Motion Detector (PIR1) (copy) - Video Support Hub

  • PIR1 You will need one CR123A battery for your motion detector. Before changing the battery, make sure that your system is disarmed and note that you may here ...

  • PIR1 You will need one CR123A battery for your motion detector. Before changing the battery, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the motion detector. To open the sensor, use a small screwdriver to remove the screw at the bottom of the detector. You can then pull the detector off of the bracket to access the battery inside. Remove the old battery and replace with the new CR123A battery. Place the detector on the bracket and secure it with the small screw. Make sure there are no gaps and the sensor is fully closed. Remember to safely dispose of the old battery. For more information and tutorials, please visit support.vivint.com.

9. Introduction: Vivint Online Account - Video Support Hub

  • Duur: 1:24Geplaatst: 12 dec 2017

  • "For your convenience, you can access your account and your Vivint Smart Home system by going to account.vivint.com You can login by using the same login information that you set up for your app as long as we have your email address on file After logging in, you will see your account dashboard. From here, you can view and pay your bill, control your home, and download important documents such as your certificate of installation. By clicking the ‰Û÷control my home‰Ûª icon, you can access all the same features of the Vivint Sky Mobile App. Many home insurance providers offer discounts for owning a professionally monitored security system, so make sure you download your certificate of installation and send it to your insurance agent for possible savings. If you ever need help, we have a ton of resources available online to help you take advantage of all the great features of your new Vivint system. You can go directly to our support site by clicking on ‰Û÷support‰Ûª in the main navigation of your account center or by visiting support.vivint.com Here you‰Ûªll have access to detailed tutorials, videos, and step-by-step guides for all of your Vivint Smart Home devices. Being comfortable with your system is our number one goal. In the next video, we will share some best practices for living with Vivint!"

10. Vivint Smart Home Customer Support

  • Vivint Support · Customer Support · Call now on 403.768.1355 for a free quote! First and last name ...

  • Support for existing Vivint Smart Home customers who require the help of Vivint’s customer support team.

11. Welcome to the Vivint Smart Home Family - Video Support Hub

  • Duur: 0:59Geplaatst: 12 dec 2017

  • "Welcome to the Vivint Smart Home family! I'd like to start by taking a few moments to walk you through what to expect during your install. Your Smart Home Pro will have reviewed your equipment with you to make sure that you have all of the right sensors, detectors, and Smart Home devices you‰Ûªll need. You will have also decided where to install your SkyControl panel, which acts as a hub for your system. Once installed in a convenient location, your Pro will begin pairing it with your personalized devices and installing them throughout your home. While the installation is taking place, please take a few minutes to review the training videos provided here. These videos will cover a few of the Vivint SkyControl, mobile app, and online basics as well as some best practices for living with a smart home. We hope you sit back, relax and get familiar with your new Vivint Smart Home."

12. [PDF] Getting Started - Smart Hub Panel - AWS

  • 23 aug 2018 · ... support.vivint.com. To chat online with a Vivint representative — click this icon at vivint.com. To speak with Vivint Customer Care — call 1.800 ...

13. Battery Tutorial: Door Window Sensor (DW10) - Video Support Hub

  • ... that it snaps shut with no gaps. Remember to safely dispose of the old batteries. For more information and tutorials, please visit support.vivint.com"

  • "You will need two CR2032 batteries to change the batteries in your sensor. Before changing the batteries, make sure that your system is disarmed and note that you may here some beeping from the panel when you open the sensor. Go to your door sensor and press the tab on the side to open the sensor. Remove the old batteries and replace it with the new CR2032 batteries. Replace the sensor cover and make sure that it snaps shut with no gaps. Remember to safely dispose of the old batteries. For more information and tutorials, please visit support.vivint.com"

14. Vivint Security Canada and TELUS Security: FAQ | TELUS Support

  • Vivint Security Canada and TELUS Security: FAQ. Find answers to frequently asked questions related to your Vivint security account. Please note. that Vivint ...

  • Find answers to frequently asked questions related to your Vivint security account.

15. Vivint Customer Service: Reviews and Contact Info - SafeWise

  • Customer service in the US: +1-801-377-9111 or +1-855-718-4748 or +1-855-832-1550 · Customer service in Canada: +1-800-216-5232 · Moving support: +1-855-695-5400 ...

  • Most Vivint customers feel satisfied with their service. Lingering Vivint complaints often mention long wait times and cancellation difficulties.

16. Battery Tutorial: Tilt Sensor (TILT1) - Video Support Hub

  • Vivint Corporate Logo. Products & Services. Packages. How to Buy · Home Security ... Video Support Hub. Search. Battery Tutorial: Tilt Sensor (TILT1). Tilt sensor ...

  • Tilt sensor battery change.

17. Vivint Smart Home Review 2024 | Security.org

  • 4 jan 2024 · Vivint offers support5 via phone and live chat. We have had mixed experiences with the customer support team. When we first chatted with a ...

  • When it comes to monitoring, Vivint works pretty differently than most. Although it is possible to avoid monthly fees, then you won’t have access to the

Support Vivint Com (2024)

FAQs

What is the lawsuit against Vivint? ›

What was the settlement about? The FTC alleged that Vivint helped unqualified customers get financing for home security products by misusing other people's credit reports. As a result, people who had never interacted with the company found Vivint accounts on their credit reports.

How do I speak to a representative at Vivint? ›

A Vivint Smart Home Pro will contact you within 24 hours. Or skip the form and call now: 844.481. 8630.

Does Vivint have an email address? ›

Email support@vivint.com.

Does Vivint have a customer service loyalty department? ›

If you have plans to move within the term of your agreement, take Vivint with you. * For assistance and more information about what to do if you are moving, please contact our Customer Loyalty Team at 1-800-216-5232. For more information about Vivint's Moves Policy, click here.

How do I get out of a contract with Vivint? ›

To cancel your contract, you will need to give Vivint customer service a call at +1-800-216-5232, ext. 5020. They will walk you through the process. Other sites say that you can email or live-chat with Vivint to cancel your security system contract, but that isn't what Vivint recommends.

Why was Vivint fined $20 million? ›

over misuse of personal information. Vivint, a home security firm headquartered in Provo, was ordered pay $20 million in 2021 under charges of misusing credit reports of people who are not customers, in order to qualify potential customers for their services.

How do I talk to an actual representative? ›

If you know who your representative is but you are unable to contact them using their contact form, the Clerk of the House maintains addresses and phone numbers of all House members and Committees, or you may call (202) 224-3121 for the U.S. House switchboard operator.

How do you speak directly to a representative? ›

Dial "*" or "#" four or more times.

A lot of companies have a special combination (usually repeated keys) to let their sales reps or field technicians get a hold of someone quickly.

Which company owns Vivint? ›

Do you own your equipment from Vivint? ›

Do I own Vivint equipment once it's paid off? Yes, this equipment is yours once you pay for it in full. If you use the financing option to pay over time, you typically pay off the equipment within three to five years.

Does Vivint charge a service fee? ›

For the first 120 days after install, if any issues come up with your system, we will send out a Smart Home Pro at no cost. After the 120 days, however, there will be a $99 service fee for any service visit. If your Vivint equipment needs to be replaced during the service visit, that will be replaced at no extra cost.

Does Vivint have a cancellation fee? ›

Fees Associated with Cancellation

However, once you speak with a customer service agent you will find that the fee is $300 if you cancel during the first year of your contract + You will have to pay for your service in full.

What is Vivint security customer support number? ›

Vivint® Smart Home Security & Alarm Systems. 855.832.1550.

Can you still use Vivint equipment without monitoring? ›

If you can pay it upfront, then a contract is not necessary at all. Also remember that a monitoring subscription is needed for Vivint to work, and if you cancel your monitoring service, you'll lose access to your equipment's features.

Can Vivint cameras be used without Vivint service? ›

Vivint cameras will become less useful if you don't have an active service. This means the cameras won't connect to Vivint's servers. You'll not access live video feeds, motion detection, or receive notifications of activities captured on camera. Another disadvantage is that you'll not have remote access to the camera.

What was the jury verdict on the Vivint case? ›

Oct 24 (Reuters) - A jury in an East Texas federal court has awarded video-doorbell company SkyBell Technologies more than $45 million in damages after finding that home-security company Vivint [RIC:RIC:VIVNT.

What is the CPI vs Vivint lawsuit? ›

The eight-member panel found Vivint sales representatives unlawfully deceived CPI customers into signing contracts with Vivint by falsely claiming that Vivint had acquired CPI. CPI said its customers would then unknowingly sign "high-priced, multi-year" contracts that Vivint made "impossible for customers to cancel."

Is Vivint a legit company? ›

Vivint is a home security company that offers professionally installed smart home devices and 24/7 monitoring. Vivint has a high rating from many reviewers, who praise its quality products, seamless integration, and smart home features.

References

Top Articles
Latest Posts
Article information

Author: Velia Krajcik

Last Updated:

Views: 6370

Rating: 4.3 / 5 (74 voted)

Reviews: 81% of readers found this page helpful

Author information

Name: Velia Krajcik

Birthday: 1996-07-27

Address: 520 Balistreri Mount, South Armand, OR 60528

Phone: +466880739437

Job: Future Retail Associate

Hobby: Polo, Scouting, Worldbuilding, Cosplaying, Photography, Rowing, Nordic skating

Introduction: My name is Velia Krajcik, I am a handsome, clean, lucky, gleaming, magnificent, proud, glorious person who loves writing and wants to share my knowledge and understanding with you.