COX DIGITAL TELEPHONE USER MANUAL Pdf Download (2024)

Table of Contents
Page 3: Table Of Contents Page 4: Advanced Features Caller Id On Tv Page 5: Busy Line Redial Page 6: Three Way Calling Page 7: Call Trace Page 8: Caller Id Per-Call Blocking Page 9: Subscription Features Page 10: Call Forwarding Page 11: Call Forwarding Busy Page 12: Call Forwarding No Answer Page 13: Caller Id Page 15: Call Waiting Id Page 16: 900, 976 Number Blocking Page 17: Selective Call Acceptance Page 18: Selective Call Forwarding Page 19: Selective Call Rejection Page 20: Speed Calling Page 21: Toll Restriction Page 22: Voice Mail Page 24: Voice Mail Quick Reference Page 26: International Calling Page 27: Taxes And Surcharges Page 28: Important Customer Safety Information Page 29: Billing Information Page 31: Cox Store Locations References
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  • User manual (19 pages)

  • Contents
  • Table of Contents
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Table of Contents

  • Table of Contents

  • Advanced Features Caller ID on TV

    • Phone Tools

  • Standard Features

    • Anonymous Call Rejection

    • Busy Line Redial

    • Call Return

    • Three Way Calling

    • Call Trace

    • Caller ID Per-Call Blocking

  • Subscription Features

    • Package Options

    • Call Forwarding

    • Call Forwarding Busy

    • Call Forwarding no Answer

    • Caller ID

    • Call Waiting

    • Call Waiting ID

    • Distinctive Ring

    • Long Distance Alert

    • 900, 976 Number Blocking

    • Priority Ringing

    • Selective Call Acceptance

    • Selective Call Forwarding

    • Selective Call Rejection

    • Speed Calling

    • Toll Restriction

  • Voice Mail
  • Voice Mail Quick Reference

    • International Calling

    • Operator Services

    • Taxes and Surcharges

  • Taxes and Surcharges
  • Operator Services
  • Important Customer Safety Information
  • Billing Information
  • Cox Store Locations

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  • 1 Table of Contents
  • 2 Phone Tools
  • 3 Anonymous Call Rejection
  • 4 Caller ID Per-Call Blocking
  • 5 Selective Call Rejection
  • 6 Voice Mail
  • 7 Voice Mail Quick Reference
  • Download this manual

User Manual

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Table of Contents

COX DIGITAL TELEPHONE USER MANUAL Pdf Download (1)

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Summary of Contents for COX Digital Telephone

  • Page 1 User Manual...
  • Page 2 You will now enjoy greater convenience, reliability and savings. Our service is provided over the same superior digital fiber-optic based network that has made Cox first in reliability. Plus, to keep phone service trouble-free, we monitor the network 24 hours a day.

  • Page 3: Table Of Contents

    Toll Restriction ..................19 vOICe MaIl ..................20 vOICe MaIl QUICk reFerenCe ............ 22 InTernaTIOnal CallIng .............. 24 OPeraTOr servICes ............... 24 Taxes anD sUrCharges ............... 25 IMPOrTanT CUsTOMer saFeTy InFOrMaTIOn ..... 26 BIllIng InFOrMaTIOn ..............27 COx sTOre lOCaTIOns ..............29...

  • Page 4: Advanced Features Caller Id On Tv

    Telephone and Cox High Speed Internet. With Phone Tools you can view your call history, change call forwarding and call waiting settings, update frequently used numbers list, and check your Voice Mail messages at anytime. Log in to your Cox Webmail account to set up Online Phone Tools. sTanDarD FeaTUres Your Cox Phone comes with the following features.

  • Page 5: Busy Line Redial

    1. Lift the handset and listen for the dial tone. 2. Press 3. Listen for a confirmation tone or announcement. Hang Up. note: You will be notified when calls have been rejected. BUsy lIne reDIal Purpose: Get through to busy numbers as soon as they are available. how it works: You can save time dialing busy numbers over and over.

  • Page 6: Three Way Calling

    how to use: 1. Lift the handset and listen for a normal dial tone. 2. Press 3. A recorded voice will give you the phone number of the call you missed and ask if you want to use Call Return. Just follow the voice instructions.

  • Page 7: Call Trace

    3. Listen for a confirmation announcement that the last call has been traced. 4. Hang up. 5. The number you traced will be recorded by Cox personnel. If you decide to follow up on the matter, you must contact a law enforcement agency and we’ll provide that number directly to them.

  • Page 8: Caller Id Per-Call Blocking

    1. In order to temporarily suspend the service and therefore allow your number to be displayed to others for a particular call, simply press Both of the Caller ID Blocking services are provided free of charge. These are just a few options from secure and reliable Cox Digital Telephone.

  • Page 9: Subscription Features

    FeaTUres To subscribe to the following features or packages, please call (405) 600-8282 or (918) 806-6000 and a Cox representative will be able to assist you. If you have a subscription to a Features Package, you may already have some of the following features active on your...

  • Page 10: Call Forwarding

    Call FOrWarDIng Purpose: Let your calls follow you to another number. how it works: You can program your calls to ring at another number. Each time a call is forwarded, your phone will make one short ring. It can still be used to make outgoing calls.

  • Page 11: Call Forwarding Busy

    Call FOrWarDIng BUsy Purpose: When your line is busy, your callers can reach someone else. how it works: Whenever you are on the phone, you can be sure your callers can talk with someone else or can leave a message for you. Easily turn it on or off, or change the forwarding number anytime.

  • Page 12: Call Forwarding No Answer

    Call FOrWarDIng nO ansWer Purpose: Whenever you can’t answer, forward your calls to someone who can. how it works: You can be sure that your calls won’t go unanswered, even if you can’t get to the phone. You can easily change the forwarding number.

  • Page 13: Caller Id

    forward calls using this feature to destinations other than the pre-programmed Voice Mail number. Caller ID Purpose: See who is calling before you answer the phone. how it works: When you receive a call, the name and number of the person calling you is shown on your Caller ID display screen.
  • Page 14 4. Dial the telephone number you wish to call. Now, your call will not be interrupted by the Call Waiting tone. New callers will hear a busy signal. 5. After you hang up, Call Waiting automatically “turns on” again. *Not available in all Cox areas.

  • Page 15: Call Waiting Id

    Distinctive Ring is the easy way to keep business and personal calls apart. To “turn on” the service: Simply call your Cox customer care center and a representative will be happy to assist you in subscribing to the feature. lOng DIsTanCe alerT Purpose: Identify incoming long-distance calls.

  • Page 16: 900, 976 Number Blocking

    Restricts specific types of calls from being made from your home. how it works: Cox can block calls to 900 and 976 numbers dialed from your home. Please call your Cox customer care center to find out more. PrIOrITy rIngIng Purpose: You’ll know when someone special is calling.

  • Page 17: Selective Call Acceptance

    31 phone numbers on your list. To remove a number from your list: 1. Press . 2 Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 1. Press . note: You may press , , at any time rather than waiting for the voice instructions.

  • Page 18: Selective Call Forwarding

    To remove a number from your list: 1. Press . 2. Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 1. Press note: You may press , , at any time rather than waiting for the voice instructions.

  • Page 19: Selective Call Rejection

    or “1” plus the area code). From then on, the system will simply remind you of the current “forward-to” number. 2. If the current number is correct, press . 3. If you wish to change the current “forward-to” number, press and then follow the voice instructions.

  • Page 20: Speed Calling

    1. Lift the handset and listen for the dial tone. 2. Press 3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your rejection list. 4.

  • Page 21: Toll Restriction

    Allows you to restrict long-distance calls from being made from your home. To “turn on” the service simply call your Cox customer care center and a representative will be happy to assist you in subscribing to this feature.

  • Page 22: Voice Mail

    In order to establish your voice mail service you will need to make your first call into the Cox Voice Mail system from your Cox Digital Telephone line. You will then be guided through a mailbox tutorial that will assist you in creating your password and recording your name and personal greeting.
  • Page 23 Quick access to your Mailbox: 1. Inside Your Home 1. Dial your 10-digit Cox Digital Telephone number. 2. When prompted, enter your password. 2. Outside Your Home 1. Dial your 10-digit home telephone number. If dialing from...

  • Page 24: Voice Mail Quick Reference

    vOICe MaIl QUICk reFerenCe Listen to Message Listen to Messages Replay, last 3 seconds ..Plays new messages first in the order it Fast Forward 3 seconds ..was received Envelope/Date & Time Playback ..Delete ........Save ........Full Message Replay ..Skip to End of Message .
  • Page 25 Modify Fax Options Change Primary Fax Number ..Change Secondary Fax Number ... Auto fax delivery ....Message Notification Options Play Msg. Notification Number ..........Modify Msg. Notification Number ......... Disable Msg. Notification ............Enable Msg. Notification for Urgent Messages Only ..... Set Time Window During Which Msg.

  • Page 26: International Calling

    OPeraTOr servICes OPeraTOr-assIsTeD Calls explanation: Cox Operators are available to assist you every day, 24 hours a day for all of your calling needs such as person-to-person calls and collect calls. For details on charges, please visit http://www.cox.com/telephone To reach a Cox Operator for assistance in placing a call, press .

  • Page 27: Taxes And Surcharges

    2/1/1998 to promote and ensure the availability of telecommunications services for all Oklahomans at rates that are reasonable and affordable. Similar to many other telecommunications providers, Cox will recover contributions to this fund through a monthly charge. UnIversal servICe FUnD Fee (UsFF)

  • Page 28: Important Customer Safety Information

    5. Do not place telephone wiring or connections in any conduit, outlet or junction box containing electrical wiring. 6. Protectors and grounding wire placed by Cox must not be connected to, removed or modified.

  • Page 29: Billing Information

    BIllIng InFOrMaTIOn 1. your account number 2. how to reach Us 3. Important Messages, reminders, and Offers 4. your account summary: Reflects charges, payments, and credits of your bill print date. 5. Payment Coupon: To pay by mail, simply tear off and enclose with your payment.
  • Page 30 Reflects charges/credits for service changes made during the previous billing period. 9. Payment Options: Presents convenient payment options including 24/7 automated phone, cox.com EasyPay ® and paperless billing. 10. Promotional savings: Highlights your monthly promotional savings from bundled services or special offers.

  • Page 31: Cox Store Locations

    sTOre lOCaTIOns OkC sTOres TUlsa sTOres TUlsa 11 sTreeT BeThany 6221 N.W. 39 Expy 2613 E 11th St Bethany, OK 73008 Tulsa, OK 74104 M-F: 9am–7pm | Sat: 9am–3pm M-F: 9am–7pm | Sat: 9am–3pm eDMOnD TUlsa 51 sTreeT 3316 S. Broadway 11811 E.
  • Page 32 Do you have more questi o ns? Go to www.coxhel p center.com s19316 www.cox.com PHNMNL0809...
COX DIGITAL TELEPHONE USER MANUAL Pdf Download (2024)

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